Testimonials

“When my insurance company rejected my claim for roof damage, Ron Zarbaugh stepped in to help.  He took care of all the paperwork and correspondence with insurance company, met with me to explain what would happen, handled mediation, and eventually got me the maximum settlement possible.  He is professional and courteous at all times. I couldn’t have done it without him!”
Amy J., Altamonte Springs, FL

“Recently my husband and I had the pleasure to do business with Ron Zarbaugh of Castle Consulting Group. He was recommended by our roofing contractor after our claim for roof damages was denied by the insurance carrier.  Ron inspected the roof and examined our policy. He explained up-front that, unfortunately, the policy I had purchased was missing some important coverage’s plus the fact that our roof was almost 20 years old, meant our chances for getting the roof replaced were slim. Over the following weeks Ron worked diligently and was able to persuade the carrier to agree to a mediation.  At this meeting he provided proof of the microburst storm that had occurred on the day of our claim.  This documentation, along with his knowledge of coverage’s within our policy, persuaded the insurance company to settle right there. We were quite pleased to learn that we would be getting the entire roof replaced which would have never happened had it not been for Ron’s expertise. He is both professional and knowledgeable and we would not hesitate to highly recommend him.”
Penny & William. D., Sanford, Fl

“When we had two major roof leaks we didn’t know where to turn and weren’t sure how to deal with our insurance company when it came to filing a claim…we weren’t even sure it was something insurance would handle. A friend recommended we use Ron as our advocate and if was the best decision we made. I am self-employed and didn’t have time to meet with adjusters and deal with the paperwork required for a claim. Ron stepped in and handled it all. He was there whenever the adjusters were on site. Ron knew how to prepare and ensure our case was handled appropriately. We don’t understand regulations and adjuster jargon, but thankfully Ron did and he was there to rebut any questions or concerns the insurance company had. Our claim took over a year to be resolved and required mediation, but the end result was a new roof and our claim was paid in full…I have NO doubt that  without Ron’s assistance we would have had a much different outcome!

I highly recommend Ron for your major insurance claims. He was a life-saver.”
Heather R., Longwood,FL

“Words can’t express our gratitude and we appreciate all your hard work and support. Without your guidance we would probably have to short sell the house. Now, thank goodness, we can stay. Again, thank you from the bottom of my heart!!”
Kim & Jody C., Winter Park, Fl